The freight agent, forwarder or Freight Forwarder is the professional capable of providing logistical solutions for importers and exporters, according to the needs presented by their customers. 

Among the main demands of the work are: sea and air shipments, road transport, customs clearance, order control and exchange closing.

Thus, it is the cargo agents who negotiate freight and provide space reservations with companies, representing exporters or importers. 

He is also responsible for coordinating the shipment, which includes actions such as removing empty containers, drafting the bill of lading, carrying out the stuffing plan, meeting deadlines between companies, shipping or unloading terminals and exporters and / or importers.